Melissa grew up in Memphis, TN and moved to Knoxville to go to college. She met her husband in school and they now have four children. Three of the kids had braces with Dr. Hicks! The staff was so helpful, energetic and fun that when an opening came up, she decided to apply. Melissa loves meeting new people every day and getting to help patients make decisions that will affect them for the rest of their lives! She is also thankful for her work team who keeps her laughing all day. Her two oldest children attend the University of Tennessee where her son plays football and her daughter is a cheerleader! We bet those are some EPIC games!